FAQ - Frequently Asked Questions
How long does shipping take?
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Your order will be processed individually and typically delivered within the EU within 3–5 business days. You will receive an email with a tracking link as soon as your package is on its way.
What are the shipping costs?
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Shipping within Germany is completely free for you – no matter where you live or how much your order is. We cover all shipping costs and deliver your order conveniently directly to your home.
Shipping costs apply for deliveries to other EU countries. These will be displayed during the ordering process.
How can I return my order?
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You can return unworn items within 14 days.
Just send us an email to service@amederue.de .
We will send you a free return label and all the information you need to return the item.
Which payment methods are offered?
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You can pay securely and conveniently with the following payment methods:
- Credit card: Visa, Mastercard, American Express, Maestro
- Klarna instant bank transfer
- PayPal
- SEPA transfer
- Trustly
- Apple Pay
How can I contact you?
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You can reach us at any time at service@amederue.de .
We usually respond within 24-48 hours.
Are there any discounts?
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Yes! Sign up for our newsletter and receive exclusive discounts, early access, and sneak peeks into upcoming collections.